Important information

The aim of this Privacy Policy is to provide you with important information on how we collect and process any personal data that we collect from you when you visit our website or when you provide contact details enquiring about any of our services.  Privacy is of utmost importance to us and it is our priority to protect your personal data.  Please read through this Privacy Policy carefully and ensure that you understand it and are aware of how we are using your data.  If you have any questions or concerns about this Privacy Policy, then please contact info@jilliansimpson.co.uk  

Who are we?

Jillian Simpson Virtual Assistant is the GDPR Data Controller and is responsible for your personal data (and is referred to within this Policy as “we”, “our” or “us”)

Business Details – Jillian Simpson Virtual Assistant

GDPR Data Controller – Jillian Simpson

Contact Email – info@jilliansimpson.co.uk 

What information do we collect?

Personal information or data is any information that can be related to an individual, either directly or indirectly.  The types of personal data collected may include, but is not limited to;

• Full Name
• Email address
• Business name
• Contact telephone number
• Billing address

You may provide Personal Data to us by requesting information through our contact form on our website.  This website is not intended for children and if anyone under the age of 18 provides personal information via our contact form on our website then we will destroy this information as soon as possible.   

How do we use personal information?

We will only ever use your information where we are legally permitted to, to provide you with information relating to the contract that you enter into with us or to provide you with any information that we feel is relevant to you. 

When do we share personal data?

We will never share, disclose, sell, rent or exchange any personal information that we hold about you without your consent.  We will share your data if we are required to do so by law or we have to comply with any legal obligations.

Where do we store and process personal data?

Any personal data that we collect will be stored and processed in a secure manner.  Any personal data shall only be held for a specified and lawful purpose and will be stored on the company’s secure web-based storage system.  

How do we secure personal data?

The security of your personal data is priority to us and we are committed to ensuring that we do all we can to keep your data secure.  We have taken necessary steps and procedures to protect it against misuse, loss, unauthorised access or disclosure.  We have set up a secure system and have processes in place to prevent unauthorised access to your personal data.   

How long do we keep your personal data for?

We will retain your information for no longer than is reasonably necessary.  We are required by law to keep basic information (which includes contact, identity, financial and transaction data) for six years after we cease to have a client.  We will take reasonable steps to destroy your personal information when it is no longer required or needed.

Your rights in relation to personal data

You have a right to access the information that we hold and to amend it if it is inaccurate or incorrect.   It is your duty to inform us if any of the information is incorrect.  You also have the right to ask us to remove or delete any information that we hold about you.  If you wish to request a copy of the information, we hold about you or if you have any concerns surrounding our privacy practices then please contact us at: 

info@jilliansimpson.co.uk

Linking to other websites / third party content

The website www.jilliansimpson.com may contain links to other third-party websites.  We are not responsible for their Privacy Policies and have no control over them.  This Privacy Policy does not extend for your use of other websites and we recommend that you read their Privacy Policies prior to disclosing any personal information.

How to contact us?

This Privacy Policy is accurate as of January 2021.  We reserve the right to amend this or alter the policy at any time and a notification of this will be posted on the website – www.jilliansimpson.com 

Complaints

If you have a complaint about how we are handling your information or how we have responded to a request for information or removal, you can take this up in the first instance by emailing us at the email address below:

info@jilliansimpson.co.uk

We hope that we can resolve it however, if you are not satisfied by the way that we have dealt with your complaint then you can refer this to the Information Commissioner’s Office (ICO).  The details are as follows: 

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk